If you have a computer in you classroom that has a problem, which may require the attention of a technician or the network manager, you can use the task request option in Teacher Resources to notify the school's support staff, so that they may resolve the issue.

In many schools teachers use a portable computer in each lesson instead of using any desktop the computer resources the room may contain. For computers that will be used this way Teacher Resources can be configured so that the lesson location can be selected from a list and the computer will be configured to operate with the resources in the room.

Technicians and network managers looking to make this option available for members of staff should review the corresponding network management demonstration.

This video will show you how you can use Teacher Resources to manage network printer queues. You will see how to delete just one document, all the documents or only the duplicated documents sent to a printer. The last option being especially useful in a classroom environment, where usual student response to a jammed printer is to press the 'print' button another twenty times!

Occasionally a student may forget their login password. This video will show you how to use Teacher Resources to reset their password to a default phrase that the student can use to log on once with. After logging on the student will be forced to replace default phrase with a password of their own choosing.